Provider Agreement
Vendor agreement for Property Service Providers (PSPs). Last updated: draft, not in effect.
Independent Providers
- PSPs are independent businesses, not employees or agents of PSP Network.
- PSPs must keep required licenses, insurance, bonds and E&O current and upload them in Credentials.
Rates By Role
- Professionals: percentage or flat rate.
- Real estate agents: percentage or flat rate, plus Representation.
- Tradespeople and labor (lawn service, contractors, pressure washing and similar): price per sq. ft. only.
- Mortgage roles (Mortgage Consultant, Mortgage Originator, Loan Officer and similar): their own filters and required disclosures.
Referral Fees
- A referral % may be paid only between licensed real estate agents and brokers, broker to broker, with the broker's written consent.
- No referral fee, kickback or per-lead fee may be paid to or by mortgage, escrow, title, contractor or tradesperson PSPs (RESPA §8; California B&P §7157).
- Mortgage, escrow, title and trades PSPs pay a flat directory listing or advertising fee only, never per lead and never tied to referrals or closed deals.
California Contractor Rules
- Any job of $1,000 or more (labor plus materials) requires a valid CSLB license (AB 2622, effective Jan 1, 2025).
- Home improvement down payments may not exceed the lesser of $1,000 or 10% of the contract price.
Payments And Payment Protection
- Customer funds are held under payment protection and released after approval or the auto-approval window. Disputes follow the Return And Refund policy.
- PSPs must not ask customers to pay off-platform.
Conduct, Reviews And Termination
- Honest listings and reviews only; no fake reviews or misleading credentials.
- PSP Network may suspend accounts that break this agreement or the law.